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Email Support

Get expert assistance through our dedicated email support channels.

Technical Support

For technical issues and troubleshooting

Within 4 hours

tech.support@kisanai.com

Account Support

For billing and account-related queries

Within 2 hours

accounts@kisanai.com

Integration Support

For API and integration assistance

Within 6 hours

integration@kisanai.com

Support Hours

Monday - Friday

9:00 AM - 8:00 PM IST

Saturday

10:00 AM - 6:00 PM IST

Sunday

Emergency Support Only

Email Support Guidelines

Include Account Details

Provide your account ID and farm name for faster assistance

Describe the Issue

Clearly explain the problem and include any error messages

Add Screenshots

Include relevant screenshots or videos when applicable

Follow Up

Use the same email thread for follow-up questions